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If you have received an email asking you to visit our web site and enter sensitive information, then you have been targeted by a phishing attack. Please forward the email to report_phishing@centralbancompany.com. Click here to learn more about phishing and how to protect yourself.
We just can’t say it enough. Our only success is your success. And we want to help you achieve it. That’s why customer service is so important to us. Here at Metcalf Bank, we’re a team dedicated to serving you. You can count on our professionalism and discretion in handling any and all of your financial matters. Contact us with any questions or concerns.
To email us, please use the customer service link in the footer of each page. Please remember that email is not a secure form of communication, so you should never include account numbers, your social security number, or other sensitive information in an email.
To reach us by phone, call 816-525-5300.
To see one of us face to face, choose one of our convenient locations.
Helpful Phone Numbers:
Credit Card and CheckPlus cardholders
Customer Service: (800) 445-9272
To report a lost or stolen card: (800) 556-5678
Banking@Home
Customer Service for Technical Support & Bill Payment questions: (800) 753-6272
InfoLine
(816) 554-BANK (2265)
Mortgage Loan Service Center
(800) 332-0190
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